Privacy Policy
We want to ensure that our customers are fully informed about how we handle their data, and we take the protection of their privacy very seriously. That’s why we’ve created a set of terms and conditions, along with supporting documents, to explain how we store customer data. As Wishlist Guru, we are committed to providing a safe and secure environment for all users of our app, services, and platform (collectively known as “Services” and “Platforms“).
To help you better understand how we collect, use, and protect your information, we have prepared this Privacy Policy, which we encourage you to read carefully. By using our Services and Platforms, you agree to our policies and, where necessary, give us your consent to collect, use, transfer, disclose, retain, and protect your information as described in this policy and any other referenced documents.
CONTACT DETAILS
If you have any queries or requests concerning this privacy policy or how we handle your data more generally, please get in touch with us using the following details.
Email Address: support@webframez.com
Information we collect
We collect certain information when you interact with us or when you use our Services. We may from time to time, also look at how visitors use our Site(s), to help us improve our services and optimise customer experience.
We collect certain information when you install our app in your store
The most common types of information we collect are: user-names, email addresses, IP addresses, contact details.
For processing of our app, we need information of your products, themes, pages and orders for future upgrades in app where we can show how many orders are placed using our app. When the app is installed , it will ask admin to approve if they want to give permission to the application to access these inofrmation.
As an app available through Shopify, we have access to certain information provided by you to Shopify and we sometimes read and use this information in providing our Services. We do not store this data, which remains under the control of Shopify.
Particular types of information we collect include:
- products added to a wishlist;
- product variants added to a wishlist;
- references to products, variants added to wishlist;
- partial product data, partial product metafields;
- the date a product is added to a wishlist;
- the details of the owner of the wishlist;
- the Shopify customer ID of the wishlist owner;
- partial information about your Shopify store (e.g. domain).
USE OF YOUR INFORMATION
All your personal information is only used to contact you.
Data is deleted when you do not use our services
All the information that we get access to when you install our app, is deleted as soon as you remove our application from your store.
Data Transfer
We do not transfer or share any data with anyone.
Retention of data
As soon as the app is deleted, all the data stored in our database is deleted.
DEVICE AND USAGE DATA
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Platform may become inaccessible or not function properly.
The Help Feature on most browsers will provide information on how to accept cookies, disable cookies, or notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on. We also process information when you use our services and products. This information may include:
- IP Address
- Individual Products you view
- Web terms or searches that led you to the site
- Time zone
Security
We take the protection of your personal information very seriously. To ensure that your information is not lost, misused, accessed, disclosed, altered or destroyed, we take reasonable precautions and follow industry best practices. If you provide us with your credit card information, we use secure socket layer technology (SSL) to encrypt the information and store it with a AES-256 encryption. We comply with all PCI-DSS requirements and implement additional generally accepted industry standards to keep your information safe.
We also take steps to protect your information from unauthorized access, unlawful processing, accidental loss, destruction, and damage. However, please note that the transmission of information over the internet is not completely secure. Although we will take every possible step to protect your information, we cannot guarantee the security of your data transmitted to the Platform. Any transmission of information is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Your Rights
You always have the right to access, correct, and delete the data that belongs to you. You can do this by visiting your profile on the Site and going to the settings page. If you want to correct or delete data provided by an Integrated Service, please use the “contact us” section of the Site.
Please note that changes, including corrections and deletions, may be reflected immediately or within a reasonable time frame. You also have the right to refuse to share a particular part of your Personal Data with us. However, in such cases, we may not be able to provide you with some or all parts of the Service.
If you don’t want to receive commercial communications from us, you have the right to opt-out. In most cases, you will find instructions on how to opt-out within the same communication message. If you don’t find any such instructions, please contact us using the “contact us” section of the Site.
We will process your request as soon as possible, mostly immediately but within 10 business days in some cases.
CHANGES TO OUR PRIVACY POLICY
We will always keep you informed about any changes made to our privacy policy by publishing it on the Platform. In case the changes are significant, we will also send you an email notification. Therefore, we strongly advise you to regularly review our privacy policy for any updates. By continuing to use our app or services after any changes have been made to this policy, you are indicating that you agree to the updated terms.
Law and Jurisdiction
This Privacy Policy will be governed, constructed, and entered under the laws of the Republic of India, without considering the choice of law or conflict of law provisions. Any disputes related to this Privacy Policy will be brought and heard in the courts located in Punjab, India.
Contact Us
For any questions or complaints about our privacy practices, please email us at support@webframez.com.
We are here to help
When you have a question, just drop us an email at support@webframez.com and our team will get
in touch with you as soon as possible.